Gold Coast

Audio will be supplied via an FM transmitter, accessible from the radio in your car. Attendees must have a working FM radio either in their car, or a portable alternative, to receive audio for the film. Please note radio apps will not pick up our frequency so you will need a physical radio. Portable radios are also available for hire for $20 at the event. Attendees for The Park will be provided with a volume controlled radio as part of their ticket.

Yes. Our Gold Coast venue will be set up to provide the best possible viewing experience for all patrons.

Toilet facilities are located onsite, to the right of the screen when facing it. The queuing area will be marked out, in adherence with social distancing regulations.

Alcohol, drugs and illegal and dangerous substances are strictly prohibited at the Disney+ Drive-In event and venue. Any person who attempts to bring alcohol or any of these other substances into the venue will be refused entry or asked to leave.

You can view all upcoming screenings here.

Yes. Please note, the Australian Classification Board makes classification decisions about films under the Classification (Publications, Films and Computer Games) Act 1995. Disney+ Drive-In may require proof of age identification in order to permit a person entry to a particular screening at the event.

Entry will not be permitted to patrons who arrive more than 15 minutes after the film has commenced. This is necessary for safety and traffic management issues and to ensure no disturbance is made to other patrons. Patrons should arrive as early as possible.

Seating is not allocated or reserved in advance and is given on a first-come, first-served basis. Our onsite staff will be available to assist you in finding your seats upon arrival.

Two comfy bean loungers are provided as part of your ticket.

Disney+ Drive-In is fully navigable for patrons with mobility impairment, with accessible amenities located nearby designated parking, to the right of the screen, when facing it. Patrons will need a verified permit to enter these spaces. The person to whom the permit is issued must be present in the vehicle, as a driver or passenger.

Popcorn, an assortment of snacks, and soft drinks are available to purchase at the venue, as well as great discounts from local restaurants from our partners DoorDash. You are also more than welcome to bring your own food (including hot food) and drinks.

Yes – but a seperate ticket will be required. Tickets are no longer valid once redeemed at the gate, and cannot be transferred. If you are meeting a friend or family member at The Park, please ensure you have a copy of the ticket to show our gate staff for entry.

Disney+ Drive-In is a smoke-free event. We kindly ask that all patrons please leave the venue if they wish to smoke or vape. Wristbands will be issued as pass-outs for this purpose.

Dogs are not permitted on council land unless they are service dogs.

The team at Disney+ Drive-In are committed to providing a safe environment for all guests, staff, and suppliers. We are fully compliant with all current government advice and restrictions pertaining to COVID-19, and any additional regulatory requirements will be implemented accordingly. Supplies and personal protective equipment will be provided to staff, including gloves and face masks, in adherence with social distancing and hygiene practices. It is at the attendees discretion whether to wear a face mask to the event.

Hand washing stations will be located by the toilet facilities, and hand sanitising stations located at the entrance, and at the bar. For the safety and health of our staff, and the whole community, we ask that guests practice good general hygiene and if feeling unwell, to remain at home. We want to make sure we are doing everything we can to help reduce COVID-19 community transmission and appreciate your cooperation.

Yes.

Yes.

Each parking space is 5.2×4.75m. Depending on the size of the car, there will be about 1.2m between car spots, and close to 2.5m between cars.

The Disney+ Drive-In complies with the most up to date QLD Government Mask Mandate rules which can be found here

In line with COVID-19 health regulations, and to assist in any future contact tracing requirements, it is a condition of entry that all attendees check-in using the QR code handed to them upon arrival. Confirmation of this check-in must be shown to Disney+ Drive-In gate staff before entry to the venue will be permitted. Pedestrian and Disney+ Drive-In also reserve the right to add further requirements relating to COVID-19 to address changing restrictions and requirements in the relevant locality.

An email confirmation of your tickets will be sent to the email address provided at the time of ticket purchase. You should ensure you enter your email address correctly so your tickets are sent to the correct email address. Attendees can also access their tickets via the Eventbrite app.

Your booking confirmation and PDF ticket must be presented to the Disney+ Drive In staff on entry to the venue either via your mobile device (preferred) or in print version. Disney+ Drive-In staff will not handle the tickets or your mobile device – the barcode on the ticket will be scanned by them contactlessly.

It is unlikely that the transaction was successful.

Please contact our customer support team and they can resend your tickets. If you don’t receive a reply in time for the session, gate staff will be able to search your name in the system.

Yes. As long as the patron arrives with a valid ticket, they will be permitted entry.

Yes. All ticket types are available for purchase at the gate. Note, as capacity is limited so we recommend purchasing your tickets in advance online.

Pedestrian Group reserves the right to cancel, delay or suspend Disney+ Drive In at its discretion due to any circumstances including without limitation, bad weather, unavailability of venue, government restrictions, COVID-19, danger, or any other cause. If a screening is cancelled, and there is no availability for the same tickets for any remaining screening, alternative tickets and extras will be offered to match the value of the original booking. Refunds will only be granted if there is no availability for remaining screenings and if requested within 7 days after a cancelled screening.

Tickets will be refunded in full (including booking fees) if the ticket holder(s) feel unwell, or if they are in mandatory self-isolation on the day of the screening.

If you have a child under five, and two adults are attending, you can purchase a ticket for 1 Car – Up to 2 people. If the child is over five years of age, and two adults are attending, you will need to purchase a ticket for 1 Car – 3 people or more.

Yes – we please ask, however, that patrons consider their neighbours when it comes to sound, keeping it relatively low to ensure it doesn’t inhibit their viewing experience.

Yes – we please ask, however, that patrons consider their neighbours when it comes to sound, keeping it relatively low to ensure it doesn’t inhibit their viewing experience.

If your car runs out of battery, our friendly onsite staff can assist you in contacting RACQ.

There is a strict speed limit of 5km p/h within the venue. We ask that you please drive responsibly, adhere to the designated speed limit and follow all instructions of traffic management staff.

Parking within the venue will be allocated on a first come, first served basis based on vehicle size, with a clear vantage point from all car spaces. There is no pre-booking for a particular car space within the venue. Each vehicle must only take up 1 car parking space. Each park will have a letter and number assigned to it, such as ‘A5’ or ‘E12’ – the letter signifying row, and the number signifying position.

To provide the safest, and most convenient method of service for all patrons at the event, we have engaged a contactless delivery service called Mr Yum to deliver all your movie snacks and drinks. Guests can order from the app on their phone, and one of our friendly staff members will deliver to your car space. We ask that patrons note down their correct Row Number and registration plate or vehicle position (ie. A19 – as stenciled on the ground), when ordering via the app.

All lights on the exterior of your car, and the engine, must be turned off once the film commences, including low beam, full beam, brake, and fog lights. Disney+ Drive-In staff reserve the right to ask you to relocate to the rear of the venue, or leave entirely if your lights cause a distraction to other patrons.

No, patrons are advised to remain parked after entering the venue, for the duration of the film.

No, patrons driving a van are advised to park front or rear in first.

Yes – 2.4m.

No.

Yes.

We will have dedicated parking off to the side of the event space for The Park ticket holders. The Park ticket holders will be given wristbands for entry into the park.